Privacy policy

Overview

Your privacy is important to us. It is Sendfilesencrypted.com's policy to respect your privacy regarding any information we may collect from you across our website, https://sendfilesencrypted.com, and other sites we own and operate.

Data We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

For All Users:

• Encrypted Files: We store only the encrypted version of your files. We cannot decrypt them.
• Basic Analytics: Anonymous usage data like page views (via Google Analytics)
• IP Address: Temporarily logged for security and abuse prevention

For Registered Users:

• Email Address: For account creation and notifications
• Password Hash: Securely hashed, never stored in plain text
• Share History: Links you've created (if logged in)

For Paying Customers:

• Payment Info: Processed securely by Stripe/PayPal. We never see your full card number.
• Billing History: Transaction records for your account

How We Use Your Data

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, co

• To store and deliver your encrypted files
• To send you share notifications and account emails
• To process payments for Pro subscriptions
• To improve our service and fix bugs
• To prevent abuse and protect our users

We do not:

• Sell your data to third parties
• Use your data for advertising
• Share your data except as required by law

File Security

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Cookies

We use cookies for:

• Essential Cookies: Required for the site to function (session management, CSRF protection)
• Analytics Cookies: Google Analytics to understand how people use our site

You can disable cookies in your browser settings, but some features may not work correctly.

Third-Party Services

We use the following third-party services:

• Stripe & PayPal: Payment processing
• Google Analytics: Anonymous usage statistics
• Mailgun: Transactional emails
• DigitalOcean: Server hosting (US-based)

These services have their own privacy policies. We only share the minimum data necessary for them to function.

Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Objection: Object to certain uses of your data

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Data Retention

• Encrypted Files: Deleted automatically when the share expires
• Account Data: Retained until you delete your account
• Payment Records: Retained for 7 years for tax/legal compliance
• Server Logs: Retained for 30 days

Contact Us

This policy is effective as of 6 June 2019.